Terms of Service

(Updated 08.09.15)

The following describes the terms under which WP Cinch (“we,” “our,” or “us”) provide the wpcinch.com website and subscription service (the “WP Cinch Service” or the “Service”) to our members.

Introduction

The web pages available at wpcinch.com and all linked pages (“Site”), are owned and operated by Blue Tree, LLC (“WP Cinch”). By using the Service, you accept the WP Cinch Terms of Service and the following terms, conditions, and policies, including any future amendments (collectively, the “Agreement”):

Privacy Policy

Changes and Modifications. WP Cinch reserve the right, at its sole discretion, to change, modify, add, or remove portions of this Agreement at any time. Such changes will become effective thirty (30) days after they have been posted to this site or WP Cinch has otherwise notified you of the change. Though WP Cinch may attempt to notify you when major changes are made to this Agreement, you should periodically review the most recent version of this Agreement, which is always available from a link on our homepage. Your continued use of the WP Cinch Service following the posting of changes will mean that you accept and agree to the changes. As long as you comply with this Agreement, WP Cinch grants you a limited, revocable, non-exclusive, non-assignable, non-sublicensable right to access and use the Service as it is intended to be used and in accordance with this Agreement and applicable law. We grant you no other rights, implied or otherwise.

Links to Other Sites. The Service may contain links to other affiliated or independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under WP Cinch’s control, and WP Cinch is not responsible for and does not necessarily endorse the content or practices of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

Description of Services

General Description. The WP Cinch Service is an online subscription service that enables members to receive email support to operators of websites running on single-site installations of WordPress. Services include, but are not limited to, any service and/or content WP Cinch makes available to or performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the Services.

Your access to and use of the Site may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of WP Cinch. WP Cinch reserves the right to amend, suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice.

WP Cinch service does not support multi-site WordPress installations.

Adults Only. The WP Cinch Service is intended for adults only. You must be eighteen (18) years of age or older, or have obtained the consent of your parent or guardian, to use the WP Cinch Service. In accordance with Federal Children’s Online Privacy Protection Act of 1998 (COPPA), WP Cinch will never knowingly solicit, nor will we accept, personally identifiable information from users known to be under thirteen (13) years of age. Please see our privacy policy for additional information or for how to notify us of any concerns you may have in this regard.

Conditions of Use and Conduct

As a condition of use, you agree to the following:

You will not use the Service to harass, threaten, impersonate, or intimidate anyone.

You will not upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.

You will not upload, post, email, transmit, or otherwise make available any content that is in violation of copyright law, trademark law, or any other law protecting intellectual property in any jurisdiction, or that violates an individual’s right to publicity or privacy.

You will not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “affiliate links,” or any other form of solicitation.

You will not transmit any worms or viruses or any code of a destructive nature.

You will not copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Service or any part thereof.

You will not violate any local laws in your jurisdiction (including but not limited to intellectual property laws).

You will not use the Service for any illegal or unauthorized purpose. If you are an international visitor, you agree to comply with all local laws regarding online conduct and acceptable content.

Paying for Goods

WP Cinch allows you to pay for any orders you may place using the Stripe’s recurring billing service. See https://stripe.com/subscriptions. Though such payments appear to be made through the wpcinch.com website, they are not processed by WP Cinch and WP Cinch does not receive your payment information during such transactions. We encourage you to fully review the terms of use and privacy policies under which the Stripe service is offered. Please be aware that goods or services purchased today may take several days to reflect at this third party payment processing service.

Return and Refund Policy

As explained above, the Service allows you to receive customized WordPress design and actionable support by email. Due to the custom and exclusive nature of our WP Cinch service, we are not able to accept returns. If you are unhappy with your service and are a member, you may cancel your membership at anytime. If you purchased any of the Unlimited Plans and decide to cancel before the end of a twelve month billing cycle, you may be asked to compensate for the knowledge transfer and source files. We are fair and we’ll gladly do everything we can do to resolve the situation.

WP Cinch’s Intellectual Property

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, content, and computer code (collectively, “WP Cinch Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such WP Cinch Content, contained in the Service is owned, controlled, or licensed by or to WP Cinch, and is protected by trade dress, copyright, patent, and trademark laws, and various other intellectual property and other rights.

Except as expressly provided in this Agreement or otherwise permitted by law, no WP Cinch Content may be used, copied, reproduced, modified, republished, uploaded, posted, publicly displayed, publicly performed, publicly performed by means of a digital audio transmission, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or any other medium for publication or distribution or for any commercial enterprise or purpose, without the WP Cinch’s express prior written consent. Notwithstanding the foregoing, the images and icons available in the WP Cinch Press Kit may used by partners and approved third party sites in connection with providing appropriate links to the WP Cinch Site.

Ownership, Trademarks, and Provided Assets

You own all graphics and files we create during any month paid in full. You agree that any materials provided to are proofed and approved to be used in your designs and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues.

Sample Work

We reserve the right to publish your work in our portfolio, social media or other communication efforts. If there is something you’d like us to hold off on for confidentiality reasons, please let us know in your request.

Confidentiality and Non Disclosure Agreements

We uphold confidentiality in all communication regarding your brand and business. We will only communicate to those who have been authorized on your account and will not share any information provided with anyone outside our organization.

Violation of this Agreement – Termination

You agree that WP Cinch may, in its sole discretion and without prior notice, terminate your access to the Service and/or block your future access to the Service if it determines that you have violated this Agreement or other agreements or guidelines which may be associated with your use of the Service. Please note that it is WP Cinch’s policy to terminate the account of users who repeatedly violate the copyrights of third parties.

If WP Cinch does take any legal action against you as a result of your violation of this Agreement, WP Cinch will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to WP Cinch. You agree that WP Cinch will not be liable to you or to any third party for termination of your access to the Service.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE, INCLUDED ANY GOODS ORDERED THROUGH OR USING THE SERVICE, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WP CINCH AND ITS SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AND LICENSORS (THE “WP CINCH AFFILIATES”) EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE OR ANY WARRANTY OR CONDITION ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. WP CINCH AND THE WP CINCH AFFILIATES MAKE NO WARRANTY THAT (a) THE SERVICE, INCLUDED ANY GOODS ORDERED THROUGH OR USING THE SERVICE, WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE, INCLUDED ANY GOODS ORDERED THROUGH OR USING THE SERVICE, WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; © CONTENT WILL BE HOSTED AND/OR TRANSMITTED WITHOUT INTERRUPTION OR CESSATION; (d) ANY PRODUCTS, SITES, INFORMATION OR OTHER MATERIAL, WHETHER IN TANGIBLE OR INTANGIBLE FORM, PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS OR ANY STANDARD OF QUALITY; AND (e) ANY DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE SERVICE OR RELATED SOFTWARE WILL BE CORRECTED.

ANY MATERIAL, INFORMATION, OR DATA DOWNLOADED, VIEWED, SHARED, OR OTHERWISE ACCESSED OR ORDERED THROUGH THE SERVICE IS ACCESSED OR ORDERED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULT FROM THE DOWNLOADING, VIEWING, SHARING, OR OTHERWISE ACCESSING OF SUCH MATERIAL. NO ADVICE, REPRESENTATION OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WP CINCH OR THROUGH THE HTTP://WWW.WPCINCH.COM WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WP CINCH AND THE WP CINCH AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LOSS OF PROFITS, GOODWILL OR BUSINESS REPUTATION; ANY LOSS OF DATA; ANY DISMEMBERMENT YOU MAY SUFFER; ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER INTANGIBLE LOSSES. THIS ALSO INCLUDES ANY LOSS OR DAMAGES THAT MAY BE INCURRED BY YOU AS A RESULT OF (a) ANY CHANGES THAT WP CINCH MAY MAKE TO THE SERVICE, INCLUDED ANY GOODS ORDERED THROUGH OR USING THE SERVICE; (b) ANY PERMANENT OR TEMPORARY CESSATION OF THE SERVICE; or © THE DELETION OR CORRUPTION OF OR FAILURE TO STORE ANY CONTENT MAINTAINED THROUGH THE SERVICE. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY ABOVE SHALL APPLY IRRESPECTIVE OF THE THEORY OF LIABILITY, INCLUDING CONTRACT (INCLUDING FUNDAMENTAL BREACH), WARRANTY, PRODUCT LIABILITY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF WE (OR OUR AFFILIATES) HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU SPECIFICALLY ACKNOWLEDGE THAT WP CINCH AND THE WP CINCH AFFILIATES SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

Exclusions and Limitations

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND, IN SUCH INSTANCES, WP CINCH AND THE WP CINCH AFFILIATES’ LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Indemnification

You will defend, indemnify, and hold WP Cinch and/or the WP Cinch Affiliates harmless from and against any and all liabilities and costs (including reasonable attorneys’ fees) incurred by WP Cinch and/or the WP Cinch Affiliates in connection with any claim arising out of your breach of the Agreement or your use of the WP Cinch Service. WP Cinch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

General Terms

Entire Agreement. This Agreement is the whole legal agreement between you and WP Cinch. It governs your use of the Service and completely replaces any prior agreements between you and WP Cinch with respect to the Service. You may also be subject to additional terms and conditions that may apply when you use or purchase other services from WP Cinch and affiliated services.

Governing Law. You agree that all matters relating to your access to or use of the Service, including all disputes, will be governed by the laws of the United States and by the laws of the State of New Hampshire without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the State and Federal courts in Rockingham County, New Hampshire, and waive any objection to such jurisdiction or venue.

Dispute Resolution. In the event of any controversy or dispute between WP Cinch and you arising out of or in connection with your use of the WP Cinch Service, WP Cinch will attempt, promptly and in good faith, to resolve the dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

Statute Of Limitations. You agree that, regardless of any statute or law to the contrary, any claim you may have under this Agreement must be brought within one (1) year after the cause of action arises, or such claim or cause of action is forever barred.

Severability of Terms; Non-waiver of Terms; Assignment. If any portion of the Agreement is held to be invalid or unenforceable, such provision shall be stricken and the remainder of the Agreement enforced as written. If WP Cinch does not exercise or enforce any legal right or remedy including those contained in the Agreement or arising under applicable law, this will not be taken to be a formal waiver or relinquishment of our rights. WP Cinch may assign or delegate all rights and obligations under the Agreement, fully or partially.

Notices. WP Cinch may provide you with notices, including those regarding changes to the Agreement, by email, regular mail, or postings to the Service. WP Cinch’s mailing address is P.O. Box 148, Portsmouth, NH. If you have general questions or concerns regarding these Terms of Service, please contact us in writing at hello@wpcinch.com or at our mailing address.